BC Licensed & WorkSafeBC Certified • $5M Liability Insurance
Mission-critical parkade door solutions built for multi-unit residential towers. Our specialized technicians deliver 24/7 emergency response, preventive maintenance programs, and full BC Building Code compliance to keep your residents moving and your building secure.
Comprehensive Strata Solutions
From emergency repairs to preventive maintenance, we provide the specialized services strata councils need to keep parkade operations running smoothly and residents happy.
24/7 availability with guaranteed 1-2 hour response time to secure your building and restore resident access quickly.
Structured inspection programs with written reports to prevent costly breakdowns and help your council budget effectively.
Expert installation and integration of parkade doors, gate operators, access control, and fire safety systems.
Commercial-grade hardware built for high-cycle environments with comprehensive warranties on labour and parts.
Why Strata Councils Choose Door-X
We understand the unique challenges of multi-unit residential towers. Our specialized approach addresses the specific needs of strata councils, from emergency response to long-term budget planning.
Rapid Emergency Response
Guaranteed 1-2 hour response time when your building needs it most, with the ability to secure doors quickly and restore resident access safely.
Strata-Specialized Expertise
Proven experience with parkade overhead doors, gate operators, fire-door interlocks, and access control systems in high-rise buildings across BC.
Full Compliance & Insurance
$5M liability insurance, WorkSafeBC coverage, and strict adherence to BC Building Code, fire separation rules, and safety requirements.
Transparent Pricing
Clear, itemized quotes with no hidden fees, plus photos and explanations before approving any additional work.
Mission-Critical Service for Residential Towers
At Door-X, we recognize that garage doors are essential infrastructure for resident access and building safety. That's why we've built our business around the unique requirements of high-rise strata buildings—from fire separation compliance to coordinating with access control systems. Our technicians are trained in the complex demands of multi-unit residential towers, and we maintain the licensing, insurance, and safety protocols that strata councils require.
Safety & Risk Management
Our technicians follow strict lockout/tagout procedures and proper handling protocols for tensioned components, maintaining an exemplary safety record across all high-rise projects.
Clear Communication
We provide summary reports, before/after photos, and budget recommendations to keep your management team and council fully informed at every step.
Service Areas
We are proud to be the trusted local choice for garage door services across the entire region. Our service vehicles cover every community, ensuring fast response times in Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Abbotsford, Whistler, and all surrounding cities.
Don't just take our word for it. Our commitment to prompt, professional service has earned us hundreds of 5-star reviews from satisfied homeowners and business owners across the region.
We've compiled answers to the most frequently asked questions from strata councils and building managers about our garage door services, compliance, and maintenance programs.
Door-X is fully BC licensed to perform garage door and gate work throughout British Columbia. We carry $5M comprehensive liability insurance and maintain current WorkSafeBC coverage for all our technicians. We strictly comply with BC Building Code requirements, fire separation rules, and elevator/parkade ventilation safety standards. Our certifications and insurance documentation is available upon request for your strata records.
We provide 24/7 emergency service with a guaranteed maximum response time of 1-2 hours for strata buildings throughout the Greater Vancouver area. When you call our emergency line, a qualified technician will be dispatched immediately with the tools and parts needed to secure your building and restore access. We understand that garage door failures are mission-critical for resident access and building security, which is why rapid response is our top priority.
Yes, high-rise strata buildings are our specialty. Our technicians are extensively trained in parkade overhead doors, automated gate operators, fire-door interlocks, and access control system integration—all unique to multi-unit residential towers. We understand the complexity of coordinating with building management, working in occupied parkades, and adhering to strata protocols. We're happy to provide references from other strata councils and property management companies we've served across BC.
Our maintenance programs are customized for strata buildings and typically include quarterly or semi-annual visits. During each inspection, we perform load testing of springs, safety device testing (photo eyes, safety edges, auto-reverse timers), full lubrication, tension adjustments, and visual inspections of all hardware. After every visit, we provide written reports with before/after photos, findings, and recommendations for future budgeting. This documentation is perfect for your strata council records and helps prevent emergency breakdowns.
We believe in complete transparency. Every quote we provide includes itemized pricing for labour rates, vehicle charges, parts costs, and after-hours rates if applicable. Before we perform any work beyond the original scope, we'll send you photos of the issue along with a clear explanation and revised quote for your approval. This ensures your strata council always knows exactly what you're paying for and why, with no unexpected charges on your invoice.
Protect your building and residents with a preventive maintenance plan from BC's trusted strata garage door specialists. Our structured inspection programs help you avoid costly emergency breakdowns, maintain compliance with safety regulations, and budget confidently for the future. Whether you need immediate emergency service or want to schedule a free building assessment, our team is ready to deliver the expertise and professionalism your strata council deserves.
